why is my realplayer converter not working

If you don’t have access to the original software, you can use a free program like Handbrake ( ) to re-encode your video file, which should hopefully remove any corruption from your audio or video track. We recommend following our compression guidelines for best results. If you still see a conversion error, try re-exporting your video from the program you used to create it. If the file plays all the way to the end without issue, try re-uploading to Vimeo one more time. Note: We recommend viewing instead of spot checking, as corruption may only be present in certain parts of your video. To test for corruption, try playing your file in another video player, such as Quicktime or VLC. Corruption can be introduced on your hard drive or anywhere along the production process (shooting, editing, exporting). If your video is failing to convert, or unable to play for the entire duration, it’s likely that your source file contains corruption. If you’ve successfully uploaded a video, but you’ve run into an issue before or during conversion, there may be a problem with your source file.

Why is my realplayer converter not working